Terms and Conditions

  1. By using our services the Client and Business Palma agree to the terms of the rental of a mailbox/address which is supplied after payemtn is done.
  2. Under these terms, Business Palma agrees to receive mail and faxes on behalf of the Client. The Client agrees to pay a quarterly/anually rental, always due in advance.
  3. It is prohibited to receive any dangerous, illicit goods which are against Spanish or EU laws. The Client agrees to conduct the business in an honest, ethical and legal manner.
  4. The Client allow Business Palma or any of its staff to accept (sign for) registered/certified mail, Business Palma or its staff assume no legal responsibility or liability for that action or any event resulting from or associated with it.
  5. Should the client require notification of the receipt of any mail or faxes, the client will need to email us to ask such service.
  6. The key ( if such was provided) will remain the property of Business Palma and boxes may only be accessed during trading hours. €5.00 will be charged for replacement keys, if needed.
  7. This contract automatically expires at the expiry date stated in order, unless the Client makes payment to Business Palma prior to this date to extend the contract.
  8. Business Palma will receive mail and faxes on the Client's behalf only during the contracted period, with an unlocking period of 15 days. As soon as this period has expired, the box will be emptied, and the locks changed. We will refuse or destroy any mail on Client´s name after extended period, if no payment will be received.
  9. Any mail and faxes in the box upon expiry of the mailbox, as well as any mail and faxes received after expiry of the mailbox will be held on the premises for a further 2 months following expiry of the mailbox contract. During this time, the mail may be collected by the Client by extending the expired rental contract to a date up to or following the date of collection. All mail will be disposed of 2 months after the expiry of the rental contract, unless other arrangements are made in writing between the two parties.
  10. In the event that the client will require mail forwarding services, all implied costs are supported by Client and paid to the Business Palma in advance. Business Palma charges actual postage/couriers costs to forward packages or parcels plus a handling fee of €3.00 per shipping. Small Biz and Pro accounts, include one forwarding per month.
  11. Business Palma does not accept responsibility for any mail failing to arrive, either here, or at its destination, or the contents thereof, unless with registered post.
  12. Client agrees to protect, indemnify and hold Business Palma harmless from and against any and all claims related to mail content, demands and causes of action of any nature whatsoever, relative to use of Business Palma facilities and services and any expenses of Business Palma incurred in a defence against same shall be reimbursed by Client.
  13. This agreement may be terminated by either party by giving notice in writing to the other party, and in the case of the Client terminating, no refund of rental fees for the unexpired period shall be made.
  14. Customs and Import responsibilities remain the duty of the Client.